Since the beginning of 2017, Patient Support Service was opened in the Russian Scientific Center for Surgery named by B.V. Petrovsky.
Administrators of the Service accompany the patients during the entire experience of stay at the Center by providing detailed information on the type of available services, schedule of doctors, list of ongoing studies, cost of services, etc. Just by phone, a patient can make an appointment for a consultation or request a research.
In the future, a call center will be opened in the Service to assist the patients more promptly. In addition to telephone inquiries, patients have the opportunity to submit their inquiry using the following email address firstname.lastname@example.org.
During the visit of the Center, administrators will create a friendly, maximum comfortable atmosphere for each patient. If you have any questions, please contact the Patient Support Service. The employees of the Service are well-trained and knowledgeable to assist you in a timely manner.
This type of the service is innovative for public medical institutions. Therefore, the subject Service expects to be a good example for other medical institutions to move to this direction.